It’s the delivery and after sales service that counts
When you implement new technology, you want it to go smoothly. We want the same thing and we make sure we deliver it. Whether you are working with one of technology partners or directly with us, you have access to the expertise and care that you need. The key is in the preparation and management – something we have greatly refined and codified over time. Installation is a consultative process and one that closely involves your key team members.
Getting started smoothly is only the beginning. As you move on to more efficient and better ways of working, you want to know that we are there for you in the event of any challenges you come across. We have built a support network of expertly trained staff that can provide any level of support you require, when you want it. Our customers’ needs are paramount.
24×7 IT support for your mission-critical systems
Northland's IT professionals are available 24/7/365 via phone, email, or our remote access solutions. With on-site and remote support options, we can quickly respond to client request and critical events to minimize downtime and ensure business continuity.
24x7 CJIS-certified technical support & management
The FBI’s Criminal Justice Information Services Division (CJIS) Security Policy is a set of standards for organizations that access criminal justice information (CJI). The CJIS Security Policy was developed to ensure appropriate controls are in place to protect the full lifecycle of CJI, whether at rest or in transit. As a service provider, Northland understands the security precautions that must be taken to protect and comply with CJIS Security Policies.
Zero trust, host-based endpoint protection
Endpoints are vulnerable, and defeating malware is hard. Despite increased spending on cybersecurity tools and personnel, malware continues to bypass existing security controls to gain access to endpoints. Traditional security defenses such as firewalls, secure email gateways, IPSs, signature-based solutions, and next generation endpoint protection platforms can play a role in your defense-in-depth strategy, but they continue to fall short on protecting against advanced threats and zero-day exploits.
To help address these threats Northland offers and implements AppGuard, a centrally managed, host-based endpoint protection solution that prevents malware and advanced attacks. Utilizing Adaptive Policy Enforcement (APE), it blocks attacks without having to explicitly recognize the attack. AppGuard’s zero-trust space policy and isolation and inheritance policy block applications from performing suspicious processes while allowing them to continue performing normal actions. AppGuard agents run smoothly for months or years without policy updates, regardless of app updates, patches, and other changes.
How AppGuard differs from other endpoint protection
Stops without Detecting
Stops attacks by not allowing malware to do what it must instead of trying to tell bad from good among nearly infinite patterns as with AV, EDR, and XDR.
Auto-adapts to change
Unlike application control, runs for months unchanged because patches, updates, downloads, and malware variations seldom require it.
Containment & isolation
Suppresses, contains, and isolates different actions at different parts of hosts to block malware techniques, yet allows legit work.
Prevent cyber threats of today, tomorrow & beyond
Our cybersecurity experts are an essential part of our IT solutions, and they always go above and beyond to find quick and efficient solutions to any problems they are tasked with.
Another cybersecurity and zero trust security solution we offer is ThreatLocker. ThreatLocker is a zero trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed. This solution offers a unified approach to protecting users, devices, and networks against the exploitation of zero day vulnerabilities.
It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.
ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.
Let us help you plan & assess your technology needs
Helping clients understand the current state of their infrastructure, business processes, and technology helps them plan for and realize their ideal state for tomorrow. Northland’s planning and assessment services enable our clients to evaluate the latest technology and move forward with confidence. The right time for a technology assessment is before making key decisions about acquiring new hardware, software, or services.
We can help you find solutions that best fit your needs and prevent shelfware
To be competitive and successful in today’s business envrionment, we are expected to adopt technology solutions at a faster rate than ever before. With technology becoming more complex, finding the right solution and implementing new systems and processes can be more time-consuming and disruptive for your business and staff.
Having and maintaining user adoption is critical for a successful deployment and return on investment. This requires an effective strategy that minimizes user frustration, resistance, and disruptions, while achieving user buy-in. Our expertise with the solutions we offer and high level of understanding within the industries we serve enable us to help users embrace new solutions quicker, allowing you to deliver a return on investment faster.
Our recording specialists and IT experts take a consultative approach to align communication, training, and support strategies with our client’s business objectives.
Integrate & optimize your technology to
improve business outcomes
Northland's engineers have a deep understanding of the solutions we deliver, along with an extensive technical knowledge to accelerate deployment and adoption.
Our team will work with you to ensure the infrastructure is deployed for security, stability, recovery, and scalability. We test all aspects of the deployment to ensure everything is right the first time, every time. We consistently analyze our implementation processes to identify and incorporate process improvements.
How can we support your mission?
From design and procurement to management, training and ongoing support, our national team of experts are here to help…because your mission matters to us.