Cloud-based Revcord solutions
to Achieve 99.999% Availability
The RevStream LaaS logging platform is the latest development designed to elevate service uptime levels for mission-critical call centers, while providing cloud services. With your subscription to RevStream, you receive a turnkey call logging solution that includes your redundant equipment, integrations, training, support, and all your favorite logger features. The affordable annual payment allows you to forgo capital expenditures, giving you greater control over expected costs.
The RevShield Software Suite consists of two powerful applications, RevGuard and RevWatch, that have been designed to monitor, report and support your Revcord MMS Logger system components with security as a priority.
RevGuard: RevGuard uses its built-in monitoring system to detect problems before they happen and to generate system-critical alerts for issues that may have gone unnoticed by the Network Administrator. RevGuard uses fully configurable triggers to initiate alerts sent to RevWatch. RevGuard also acts as your software update manager and your remote viewer manager. Your RevGuard client reports to our RevWatch Portal.
RevGuard Remote Viewer Utility: RevGuard Remote Viewer Utility is a utility embedded within RevWatch and allows for web-based remote access and control of your Revcord MMS Logger. The RevGuard remote agent has no separate UI and will not compromise security protocols.
RevWatch: RevWatch is a secure cloud-based application that receives and manages alerts and notifications pertaining to the health and status of all systems running RevGuard. RevWatch also works on closed networks that have no internet ability. The remote viewer utility is embedded within RevWatch, and has no separate UI and will not compromise security protocols.
with Revcord RevCell
Revcord’s full-featured cloud-based mobile call recorder, RevCell, can record your cellular phone calls for easy retrieval and sharing. Revcord designed the RevCell recorder to act as a “channel”, just as if it were a local channel on a Revcord server. The configuration tab provides the user to have all recorded data streamed over the cloud and back to the local server. Calls can be viewed just like any other analog, digital, or VoIP call within the Revcord web-based client search engine.
Key features include:
Revcord developed RevSync to meet the needs of today’s call centers. Having the ability to manage and backup your logger to the cloud is the ultimate solution. RevSync provides the flexibility to access your Revcord Logger with full functionality in the cloud or locally, and in real-time. This gives you two-way sync and a fail-safe storage option for your logger’s critical data.
With Revcord’s cloud-hosted recording solutions, you can rest assured your data is safe, redundant, and accessible with compliant, 24/7 access to key individuals via secure login anywhere and anytime.
RevSwitch is a Configuration-Switching Service available for mission-critical call logging environments requiring redundancy and failover protocols. RevSwitch requires a dual redundant logger configuration and works automatically once configured, such that whenever recording-related changes are made in the configuration of the primary logger, they will be automatically synced to the secondary logger.
RevWatch is a secure cloud-based application that receives and manages alerts and notifications pertaining to the health and status of all systems running RevGuard. RevWatch also works on closed networks that have no internet ability. The remote viewer utility is embedded within RevWatch, and has no separate UI and will not compromise security protocols.
Empower your mission-critical organization
with our multimedia communication and recording solutions