Advanced 911 Voice Recording and Logging Solutions
At Northland & Companies, we offer Revcord, a comprehensive suite of 911 voice recording and 911 recorder solutions designed for public safety agencies, emergency dispatch centers, and law enforcement. Our systems are engineered to deliver reliable, cost-effective, and user-friendly 911 voice logging capabilities that meet the demands of modern PSAPs.
On-Premise or In the Cloud,
We Have You Covered
Revcord provides both on-premise and cloud-based 911 recording systems that support Next Generation 911 (NG911) standards. Whether you're looking for a 911 audio recorder for a small dispatch center or a scalable 911 logger for a large public safety network, Revcord has a solution tailored to your needs.
On-premise solutions
Cloud-based software solutions
Revcord MMS Loggers (On-Premise)
Our affordable MMS loggers, powered by Revcord’s full-featured and powerful management software deliver unmatched price performance.
Revcord MMS Management Console:
Feature-Rich 911 Logger Software
Revcord’s MMS software is the heart of our 911 voice recording platform. It offers:
The Revcord MMS is the most powerful and user-friendly software on the market today. It is a full multi-media backend management system to manage all your events.
Search Functions
Revcord’s 911 voice recording system features powerful search tools, allowing users to locate calls by channel, time, ANI/ALI, caller ID, and more. It supports multi-channel playback, waveform display, and instant recall. Recordings can be saved in .WAV, .WMA, or encrypted formats, burned to CD, or emailed to preset recipients. Users can also save search preferences, making Revcord a streamlined and efficient 911 recorder and police call recorder solution.
Incident Recreation
Revcord takes incident recreation to the next level. Our system allows you to compile voice, video, text, and documents into a single playlist—ideal for reviewing complex emergency events. This makes Revcord not just a 911 recorder, but a complete multimedia incident management tool.
Instant Recall Lite and Full
The ANI/ALI Capture program integrates Revcord’s 911 recorder with dispatch center CPE systems using the NENA standard. It automatically tags 911 voice recordings with caller name, address, and GPS data. It also supports SMS-based 911 calls, ensuring all communication is captured and logged accurately.
With live monitoring, supervisors can view active call takers in real time. Revcord’s 911 voice logging system offers powerful live Call Control features—insert silence for PCI compliance, start or stop recordings, email calls, and tag incidents with up to six customizable fields. Bookmark key moments or use Live Recall to rewind and review the last 10 minutes of any ongoing call—ideal for supervisors joining mid-event. Visual alerts also notify users when channels are idle, enhancing oversight and responsiveness.
Quality Assurance Evaluation
Revcord includes built-in quality assurance tools for 911 voice recordings at no extra cost. Create custom score sheets with multiple choice, yes/no, or comment-based scoring. Calls can be selected manually or randomly for evaluation, and any recording can be flagged for QA review directly from the search screen with a single click.
Reports & Statistics
Revcord offers a comprehensive Reports and Statistics suite at no additional cost, featuring four key modules: Advanced Reports, QA Reports, Mapping Reports, and WebUI Logging Reports. Exporting and sharing data is simple—just select the desired files, and the system automates the saving and emailing process.
Over 80% of the estimated 240 million 911 calls made annually come from cell phones. With Revcord’s RevView feature, 911 voice recordings can now include live video feeds from a caller’s mobile device—capturing critical visual information as part of the 911 call event. This empowers Public Safety Telecommunicators (PSTs) and First Responders with real-time situational awareness before arriving on scene.
RevView allows dispatchers to virtually place responders at the incident location, enhancing communication and decision-making. PSTs can also invite additional participants—such as officers or specialists—via PC, smartphone, or tablet, creating a collaborative and informed response environment.
Benefits:
Cloud-Based Revcord Solutions
The RevStream Service provides hardware redundancy designed to elevate service uptime levels for mission-critical call centers.
The RevShield Software is made up of two parts: 1. support, maintenance, and software upgardes and 2. logger monitoring for your Revcord logger.
RevSync provides a cloud backup and AI-powered anomaly detection to enhance the monitoring of channels anywhere, anytime.
Revcord’s full-featured cloud-based mobile call recorder, RevCell, gives users the ability to record cellular phone calls for easy retrieval and sharing.
RevWatch is a secure cloud application that receives and manages the alerts and notifications pertaining to the health/status of the system.
RevSwitch is a configuration switching service for dual redundant logger configurations. RevSwitch works with RevSync.
Cloud-Based Infrastructure
Revcord’s cloud-based 911 recording system is hosted in a Tier-4 data center located in the Houston area—offering the highest level of reliability and redundancy available for commercial infrastructure. Tier-4 facilities feature fully redundant power, cooling, network links, and dual-powered servers, ensuring maximum uptime and performance for mission-critical 911 voice logging operations.
To further safeguard your data, all Revcord virtual machines are backed up offsite at secure data centers in Georgia and New York. In the rare event of a disaster, systems can be restored and operational in under an hour—ensuring uninterrupted access to your 911 voice recordings and police call recorder data.
Tier-4 certified data centers are trusted by enterprise organizations and provide:
Data Center Security
Internal Security
External Security
Enhance Your Public Safety Communications with Revcord
Revcord offers a comprehensive suite of tools designed for 911 voice recording and digital voice logging software. Whether you're managing a public safety answering point (PSAP) or a private emergency response center, our cloud call recording and voice logger software ensure every call is captured with clarity and precision.
Our platform supports:
- Cloud-based call recording for scalable, secure storage
- Phone recorders that integrate seamlessly with your existing infrastructure
- Digital voice logging software for detailed call analysis and compliance
- 911 logging recorder and 911 logger tools tailored for emergency services
With Revcord, you get more than just a 911 recording solution—you get peace of mind.
Unlock the Power of Revcord—Schedule Your Demo Now