AI-Powered Voice Intelligence for Law Enforcement and Public Safety
Transform the way you manage calls with intelligent assistance
Revcord ReVI is a next-generation AI solution designed to transform how public safety agencies and law enforcement manage, analyze, and act on emergency call data. As one of the most advanced tools among law enforcement software companies, ReVI delivers unmatched performance in law enforcement analytics, compliance, and operational efficiency.
Contact us today to learn more and to request a demo.
Key Features & Benefits
Closed Model for Unmatched Security and Compliance: ReVI’s closed proprietary model keeps all data processing internal, ensuring full compliance with NENA, APCO, CJIS, PCI, and HIPAA standards. This model protects sensitive PSAP information from third-party exposure, ensuring data remains under complete PSAP control.
All-Call Evaluation: ReVI is the only solution that evaluates every call, not just a random subset. This complete dataset ensures consistent quality, uncovers performance patterns, and highlights training needs that sampling might miss.
Flexible Question-Based Model: Unlike traditional template-based systems, ReVI selects relevant questions for each call based on real-time content, sentiment, and context. This approach allows ReVI to evaluate a wide range of scenarios, capturing essential details across all types of incidents.
Comprehensive QA with All-Call Evaluation: ReVI evaluates 100% of calls at a flat fee. Its question-based QA model dynamically selects relevant questions based on context, keywords, and sentiment, ensuring thorough, unbiased evaluations that surpass static templates. This approach delivers comprehensive insights into performance, compliance, and training needs.
Advanced Search, FOIA, Case Management, and Redaction: ReVI meets the primary needs of a logger by combining advanced search functionality with automated FOIA and case management tools. Its in-house dataset of over 250 million recorded 911 events, indexed by incident type, location, category, and sentiment, enables users to locate specific calls or segments rapidly, making it invaluable for case-building and incident reviews. ReVI also simplifies FOIA requests and case management by retrieving, redacting, and compiling relevant audio, transcripts, and records into organized views. Automated redaction tools meet CJIS, PCI, and HIPAA standards, ensuring only authorized personnel can access sensitive information. This streamlined system offers fast, secure access to incident data.
Detailed Reporting and Actionable Insights: ReVI’s reporting tools generate detailed reports based on data from 100% of calls. Smart QA Reports identify high-compliance areas, track trends, and pinpoint improvement opportunities. Agencies looking for reliable report writing AI will benefit from reduced manual effort and improved accuracy. These comprehensive, actionable reports help PSAP supervisors enhance training and operational efficiency, maintaining protocol adherence.
Smarter Analytics & QA for Public Safety Teams
Revcord ReVI delivers intelligent analytics and automation designed specifically for today’s public safety environments. By combining advanced transcription, analytics, and review tools, ReVI helps agencies improve performance, ensure compliance, and gain deeper insights into every interaction.
With built-in AI QA for PSAPs, ReVI empowers public safety answering points to evaluate calls more efficiently while maintaining high standards of accuracy and accountability.
Paradigm Shift: Before & After ReVI Implementation
Task
Before ReVI
After ReVI
Audio Retrieval
Manually search through extensive call records, often taking hours
AI-driven search locates specific calls or segments within seconds using keywords/phrases
Listening to Calls
Listen to entire recordings to identify pertinent information
Access accurate transcriptions,
eliminating the need to listen to full recordings
Transcription
Manually transcribe relevant segments
Automatically generated transcripts ensure high accuracy and speed
Quality Assurance (QA)
Conduct QA reviews manually by listening to calls and completing forms
Automated QA for PSAPs evaluates calls against standards, selecting appropriate questions for unbiased assessments
Redaction
Manually review and redact sensitive information
Automated redaction of information, including credit card and health data (HIPAA-compliant)
Reporting
Compile findings into reports manually
Powerful law enforcement analytics with automated reporting generating clear, actionable summaries for decision-making
Call Summaries
Not available; manual effort required for detailed review
Automatically generate summaries for extended calls, facilitating faster
evaluations
The Security Advantage of ReVI
Stay protected with the industry‑leading security features built into Revcord ReVI. From strict access controls to robust system safeguards, ReVI helps PSAPs and public safety agencies maintain compliance and secure their most critical communications.
Why Choose ReVI?
ReVI's closed model, comprehensive QA, advanced search and case management, automated redaction, and in-depth reporting make it an essential, secure solution for PSAPs. By analyzing every call and generating detailed, actionable reports, ReVI empowers PSAPs to improve dispatcher performance, compliance, and operational efficiency, setting a new standard for public safety technology.
ReVI – The Future of Secure, Effective, and Insightful Public Safety Logging