As public safety professionals, you know that efficient response times can save lives. When an emergency occurs, responding to the situation quickly and handling it efficiently is crucial. However, if your logging system fails or stops working, several critical issues can arise including:

• The loss of recorded data, which can lead to gaps in important data that could be crucial for investigations and legal purposes
• Delayed response, as dispatchers may face delays in verifying details or coordinating with other emergency services
• Increased stress for dispatchers, who may need to manually document information or handle additional tasks to compensate for the logger’s failure
• Operational disruptions that can disrupt normal PSAP operations and affect the ability to respond effectively
• Compliance issues, as PSAPs are required to comply with various regulations that mandate the recording and retention of emergency communications

To mitigate these risks, many PSAPs implement redundant logging systems to ensure continuous recording and data integrity even if the primary logger fails. We can help with our affordable Revcord RevStream redundant logging system.  Contact us today to learn more.

Revcord RevStream is a true 99.999% redundant logging system

The RevStream LaaS logging platform is the latest development designed to elevate service uptime levels for mission-critical call centers, while providing cloud services. With your subscription to RevStream, you receive a turnkey call logging solution that includes your redundant equipment, integrations, training, support, and all your favorite logger features. The affordable annual payment allows you to forgo capital expenditures, giving you greater control over expected costs.

Benefits of the Revcord RevStream redundant logging system

A redundant logger is crucial for Public Safety Answering Points (PSAPs) for several reasons:

• Enhanced Reliability: Redundant loggers ensure that critical data is always recorded, even if the primary system fails. This is vital for maintaining continuous operations during emergencies.
• Disaster Recovery: In the event of a disaster, having a redundant system means that data can be quickly recovered and operations can continue with minimal disruption.
• Compliance and Accountability: Redundant loggers help PSAPs comply with legal and regulatory requirements by ensuring that all communications are accurately recorded and stored.
• Improved Data Integrity: By having multiple copies of data, the integrity and accuracy of the recorded information are maintained, which is essential for post-incident analysis and investigations.
• Operational Continuity: Redundant systems provide a backup that can take over seamlessly if the primary system goes down, ensuring that there is no interruption in service.

Contact us today to learn more.